What To Know Before Using Good Feet Store Arch Support?

The Good Feet Store is an American franchise owned by Dr.’s Own, Inc., that manufactures and sells arch supports, footwear, and foot care products. The Good Feet Store was founded in 1992 by Joe Paul, with the first store located in Solana, California. The company is currently headquartered in Carlsbad, California, and is privately held. When asked who is the current CEO of The Good Feet Store, the answer is Richard Moore. Richard Moore assumed the position of CEO in December 2020 and has been leading the company since then.

The Good Feet Store is known as a reliable destination for finding solutions that ensure walking without pain. It has recently formed a long-term partnership with Joey Logano, a celebrated champion in the NASCAR Ford and Cup Series. Additionally, Michael Robinson, a former NFL superstar, and esteemed brand ambassador, acknowledges the exceptional services provided by The Good Feet Store. Super Bowl XXII MVP Doug Williams enthusiastically shares how using Good Feet Store’s arch support has played a vital role in enabling him to walk comfortably after his successful football career.

The arch support is a removable shoe insert (orthotic) designed to provide stability and comfort for daily wear by reducing the force on your heels when you walk and helping you stay balanced when you move your feet from side to side, as defined by Ru-Lan Hsieh, MD in the 2018 study published in the Medicine Journal.

According to a 2015 study conducted by AmirAli Jafarnezhadgero from the University of Mohaghegh Ardabili entitled “The Immediate Effects of Arch Support Insole on Ground Reaction Forces during Walking”, arch support insoles provide significant benefits by reducing the peak vertical ground reaction force (GRF) in the heel by 6.9% of body weight and increasing the propulsive force by 7% of body weight. They also improve foot control, and stability during walking, and enable faster stair ascent while enhancing basic mobility, physical health, and overall comfort.

When asking what is Good Feet Store arch support, it refers to a flexible device made from durable high-density plastic that goes inside your shoes and supports four arches of your foot (the inner longitudinal, outer longitudinal, transverse, and metatarsal) for comfort and pain relief from foot-related problems such as plantar fasciitis, flat feet, high arches, and bunions, as well as knee pain, hip pain, and lower back pain. Unlike custom-made orthotics, the Good Feet Store arch support is an over-the-counter insole that can be obtained without a prescription.

As a result, questions arise regarding the good feet store review, good feet store price, is the good feet store worth it, and what Good Feet Store alternatives are available. In this article, we will evaluate things to know before using Good Feet Store arch support.

What To Expect At The Good Feet Store?

When visiting The Good Feet Store, you can expect regular opening hours from 9 AM to 7 PM, Monday to Saturday, and 10 AM to 3 PM on Sunday for most of the locations. At Good Feet Store, you will find a team of 2-4 friendly staff members ready to assist you. The store creates a welcoming atmosphere and is adorned with uplifting pictures on the walls, showcasing images that promote positive health, including illustrations of proper foot positioning and anatomy.

When exploring what to expect at the Good Feet store in terms of services and products, these include complimentary consultation and fitting, footprint analysis, walk, and balance test, and precise measurements of your feet to ensure the arch supports are personally fitted.

What To Expect During Your First Visit To The Good Feet Store?

During your initial visit to the Good Feet Store, you can expect to be greeted warmly by the staff. You will have the opportunity to engage in a complimentary consultation, where no appointment is required, and undergo a balance test as well as a footprint analysis using a Harris mat.

  • Good Feet Store appointment: The Good Feet Store appointment usually takes 30-60 minutes and is conducted by one of the arch support specialists or the store manager. It is recommended to wear comfortable clothes and bring your current or old orthotics with you.
  • Balance Test: Good Feet Store balance test is a procedure conducted at the store during your first visit to assess how the feet contribute to pain or discomfort. During the Good Feet Store test, pressure is applied gradually to the customer’s hands and body while they maintain their balance. The goal is to observe how the feet and body respond to the pressure and determine if any imbalances or issues are present. The test involves evaluating the stability, observing changes in the feet, and discussing the biomechanics of the feet and how they can cause pain.
  • Footprint Analysis: Good Feet Store Footprint Analysis involves examining the imprint left by a person’s foot (using a specialized tool called the Harris mat) to assess its alignment and weight distribution. In an ideal footprint, the entire foot appears the same tone without any darker areas. The toes are evenly spaced and display uniform color, indicating balanced pressure distribution. The alignment of the second toe with the inside of the heel is also assessed to determine proper foot alignment. Additionally, a crucial aspect of footprint analysis is ensuring that all four arches of the foot receive appropriate support. This comprehensive evaluation helps identify any deviations from the ideal foot position and aids in addressing pain caused by improper pressure distribution throughout the body.
  • The Harris mat: The Harris mat is a widely used and effective tool for assessing flatfoot deformity, analyzing plantar pressure variations, and providing consistent results. It utilizes a foot imprinter to display weight distribution on the plantar surface of the foot, enabling dynamic gait analysis in both weight-bearing and non-weight-bearing positions. This comprehensive evaluation helps healthcare professionals gain valuable insights into foot function and identify potential issues related to a flatfoot deformity and pressure distribution.

This diagram shows what to expect at the Good Feet Store during your first visit.

what to expect from your visit to the good feet store

What Amenities Are Available at Good Feet Store Locations?

At Good Feet Store locations, you can expect to find a range of amenities designed to enhance your visit. These may include a comfortable waiting area, ample parking space, a dedicated consultation desk for personalized assistance, accessible gender-neutral restrooms, and wheelchair accessibility to ensure a welcoming and convenient experience for all customers.

Where Is Good Feet Store Located?

Typically, Good Feet Store locations can be found in various shopping venues, such as shopping malls, retail parks, galleries, and shopping centers. The Good Feet Store is located at 7539 Corporate Blvd Ste 140, Baton Rouge, LA 70806, and 3559 U.S. Hwy 190 Suite L, Mandeville, LA 70471 if you live in Louisiana.

In Alabama, The Good Feet Store has a location at 105 Brookridge Dr suite e, Madison, AL 35758, and another location at 315 Summit Blvd Suite 200, Birmingham, AL 35243.

The Good Feet Store has a widespread presence across the United States, with over 226 locations in 38 states such as Minnesota, Virginia, Massachusetts, North Carolina, Florida, California, Georgia, Maryland, Ohio, and Las Vegas.

California stands out with the highest number of Good Feet Store locations, boasting a total of 19 establishments in the state. In Texas, you can find Good Feet Stores in cities like Plano, Houston, Southlake, Amarillo, Webster, Waco, and Fort Worth.

What Continent Is The Good Feet Store Located In?

The Good Feet Store has locations on various continents, including North America, Australia, and Asia. It can be found in countries such as the United States, Canada, United Arab Emirates, Saudi Arabia, South Korea, and Bahrain. Additionally, the East Coast of the United States is home to the largest concentration of Good Feet Store locations.

This region encompasses states along the Eastern United States where it meets the North Atlantic Ocean, including Connecticut, Florida, Georgia, Maryland, Massachusetts, New Hampshire, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Virginia, and the federal capital of Washington, D.C. The Good Feet Store arch supports are not available for purchase on continents such as South America, Europe, and Africa.

What Is Good Feet Store Arch Support?

The Good Feet Store Arch Support is a removable arch support insert made from high-density plastic (polyethylene), providing long-term durability and support for your feet. It is suitable for a wide range of shoe types, such as sneakers, boots, tennis shoes, and dress shoes, and is available in 15 different sizes, ranging from EU shoe sizes 35 to 47, which corresponds to US sizes 5 to 13.

It has a thickness of 2.28 mm, which is equivalent to the thickness of three standard credit cards or two stacked pennies. The length of Good Feet Store Arch support varies based on the size, ranging from 5 to 9 inches (equivalent to 12.7 to 22.86 cm), while the width ranges between 2.8 to 3.5 inches (equivalent to 7.11 to 8.89 cm).

In this picture, you can see the size of the Good Feet Store arch support in comparison to a credit card and a one-dollar note, providing a visual representation of its length and width.

what is length and width of the good feet store arch support

The Good Feet arch support is designed to be mildly flexible and conforms to the foot’s position, providing targeted support to the four arches: the metatarsal, inner longitudinal, outer longitudinal, and transverse. The inner longitudinal arch spans from the ball of the foot to the heel on the inside, while the outer longitudinal arch extends from the ball of the foot to the heel on the outside. The transverse arch is located just in front of the heel, and the metatarsal arch is formed by the bones in the ball of the foot.

It provides various benefits such as daily wear comfort, treatment for conditions like plantar fasciitis, and relief from foot and joint pain.

What types of arch supports are available in the Good Feet Store catalog?

The Good Feet Store catalog offers a variety of options, including individual insoles and the comprehensive 3-step system featuring three types of arch supports. The insoles package consists of orthotics, cushioning shoe inserts, and four removable velcro attachments for versatile use with different footwear.

The velcro attachments, located at the back of the arch support, can be easily replaced when necessary. Additionally, the Good Feet Store catalog showcases the EnduraStep SL4000 model, available exclusively onboard cruise lines such as Carnival, P&O Cruises, Royal Caribbean, NCL, and Disney.

What Is Good Feet Store 3 Step System?

The Good Feet Store 3-step system is a comprehensive product offered by the Good Feet Store. It consists of three pairs of inserts: the Strengthener, the Maintainer, and the Relaxer.

  • Strengthener: The Good Feet Store strengthener is the most rigid insert and is designed to improve foot alignment. It is intended for all-day use and works by exercising and strengthening the muscles, tendons, and ligaments of the feet, helping to reposition them to their optimal position.
  • Maintainer: The Good Feet Store maintainer, on the other hand, is mildly flexible and focuses on maintaining foot alignment. It is suitable for physical activities such as walking, jogging, or playing sports. The Maintainer helps to sustain the arch infrastructure established by the Strengthener.
  • Relaxer: The Good Feet Store relaxer is the most flexible insert and is designed to provide foot freedom. It is meant to be worn at home and offers gentle support to the foot, providing a rest period from the alignment work done by the other arch supports.

What Is The Good Feet Store 3 Step System Adjusting Period?

During the initial adjustment period to Good Feet Store arch support, it is recommended to follow a gradual break-in protocol to allow your feet to adapt comfortably. This protocol involves increasing the duration of usage gradually over a few weeks.

Here is a sample breakdown of the break-in protocol for the Good Feet Store 3 Step System:

  • First Day: Begin by wearing the Good Feet Store arch support inserts for one hour. This allows your feet to start adjusting to the new support.
  • Second Day: Increase the usage to two hours. Wear the Good Feet inserts for two consecutive hours, preferably during a time when you are engaging in regular daily activities.
  • Third Day: Extend the duration to three hours. Wear the Good Feet arch supports for three consecutive hours, continuing to incorporate them into your daily routine.
  • Fourth and Fifth Days: Gradually increase the usage to four and five hours, respectively, ensuring that you are gradually building up your comfort and familiarity with the arch supports.
  • Subsequent Weeks: Continue adding an hour each day until you reach a point where you can comfortably wear the Good Feet Store arch supports for the entire day.

What Are The Quality Standards Of Good Feet Store Insoles?

The arch supports from Good Feet Store adhere to several quality standards, including ergonomic design, high-quality materials, complete foot support, shock absorption, durability, odor control, and ease of cleaning.

  • Ergonomic design. The Good Feet arch supports fit comfortably from the heel to the middle of the foot, providing proper arch support, cushioning, and alignment to enhance comfort and foot function. They are designed to fit in most shoes and are not excessively long.
  • High-quality materials. The Good Feet Store insoles are made from durable high-density plastic. They offer lifetime durability, ensuring long-lasting performance.
  • Complete foot support. The Good Feet Store arch supports effectively support the arches, heels, and other pressure points of the foot. This promotes proper alignment, redistributes pressure, and reduces strain on the feet and lower limbs.
  • Shock absorption. The Good Feet arch supports incorporate flexible shock-absorbing technology to minimize the impact on the feet during walking, running, or other physical activities. This helps to reduce the risk of injuries and enhance comfort.
  • Odor control. The arch supports from Good Feet Store do not absorb moisture, preventing the growth of bacteria and fungi that can cause unpleasant odors.

Keeping hygiene in mind, the arch supports are designed to be easy to clean and sanitize. This ensures proper hygiene and allows for easy maintenance, ultimately prolonging their lifespan.

This graph lists just some of the quality standards of Good Feet Store arch support.

good feet arch support quality and design

What Are the Benefits Of Using Good Feet Store Orthotics?

Using Good Feet Store arch support provides several benefits like relief from conditions such as plantar fasciitis and bunions, support for individuals with neuropathy, alleviation of back and knee pain, improved stability and balance, and enhanced overall foot comfort.

This graphic illustrates some of the benefits of Good Feet Store arch support.

pros of the good feet store

According to a randomized, prospective study published in the Journal of the American Podiatric Medical Association in 1998 by DM Lynch and WP Goforth from the Department of Surgery, Texas A&M University Health Science Center, College of Medicine, Temple, USA, using arch supports for plantar fasciitis was found to be more effective than anti-inflammatory or accommodative therapies. The study involved 103 subjects and treatment was carried out for 3 months, with follow-up visits at various intervals. The results showed a statistically significant difference, indicating the benefits of arch support in managing plantar fasciitis.

Good Feet arch supports address the specific needs of individuals with flat feet and can also provide relief from Morton’s neuroma. By offering proper alignment, support, and cushioning, Good Feet arch supports contribute to better foot function and reduced discomfort throughout the day.

According to a study published in The American Journal of Sports Medicine by Michael L. Gross, MD, titled “Effectiveness of orthotic shoe inserts in the long-distance runner,” it was found that 75.5% of the 347 respondents who used orthotic shoe inserts for lower extremity complaints reported complete resolution or significant improvement of their symptoms.

The study, which included long-distance runners with an average age of 36 years and an average duration of orthotic insert use of 23 months, demonstrated the effectiveness of orthotic shoe inserts in managing symptoms associated with biomechanical abnormalities. Furthermore, 90% of the runners continued to use the inserts even after their symptoms had resolved, indicating a high level of satisfaction and long-term benefit.

What Is The Price For Good Feet Store Arch Support?

The cost of Good Feet Store arch support products typically ranges from $200 to $500 per pair. They are sold individually as well as in a multiple pair 3-Step system. For example, a three-pair package of Good Feet arch supports is priced at $1,299.

The price range of Good Feet Store arch support products in Euros would be approximately 170 EUR to 425 EUR per pair, with the three-pair package costing around 1,105 EUR.

When comparing Good Feet Store prices with other off-the-shelf orthotics, it’s important to consider that off-the-shelf options generally have a lower price range, typically ranging from $20 to $150 per pair.

What Discounts Are Available At The Good Feet Store?

The Good Feet Store offers several types of discounts, including valid coupons, email codes, exclusive coupon code discounts, military discounts, percentage-off discounts, and seasonal buy one, get one free (BOGO) deals on accessories.

They do not have an exclusive coupon code for online orders, but they offer regular coupon codes and special deals during certain sales events throughout the year. Full-time employees receive a 20% discount on their purchases, and military personnel can avail a 10% discount on all purchases.

What Do Customers Think Of The Good Feet Store Orthotics?

Customer opinions about the Good Feet Store orthotics vary, as indicated by the Better Business Bureau, Reputation Defender, Review Express, and Trustpilot. While some customers have had negative experiences, perceiving the product as costly and causing discomfort or aggravating existing foot issues, others have expressed satisfaction with the inserts, citing relief from foot pain and improved arch support.

Negative feedback often highlights concerns over pricing, pain caused by the product, sales tactics, and the lack of refund options. It is worth noting that one customer reported severe leg pain requiring additional medical attention. However, there are positive reviews from customers who endorse the product and recommend it to others. Overall, the customer review rating for Good Feet Store orthotics is low, averaging 1.29 out of 5.

What Are The Podiatrist Reviews On Good Feet Store?

Podiatrist reviews on the Good Feet Store and its arch supports are mixed. While many podiatrists do not recommend Good Feet Store arch supports, citing concerns about their suitability for individuals with specific foot conditions or pathologies, it is important to note that the evidence and practice in the use of off-the-shelf shoe inserts are inconsistent in the medical field.

Criticism has been raised regarding the lack of evidence supporting the overall benefits of arch supports and the significant variability in their effectiveness among patients. Reputed podiatrists have been known to prescribe completely different orthoses for a single patient, indicating the lack of standardized practices and personalized prescriptions.

However, there is some evidence suggesting that patients often report at least short-term improvements in comfort with the use of over-the-counter orthotic devices. Some studies have also found effectiveness in certain aspects of foot biomechanics.

A study published in 2016 in Prosthetics and Orthotics International by Reed Ferber from the University of Calgary compared different over-the-counter foot orthotic devices (SOLE, SuperFeet, Powerstep) and their effects on multi-segment foot biomechanics. The study demonstrated that these over-the-counter devices exhibited specific alterations in rearfoot kinematics and reduced plantar fascia strain to varying degrees.

The findings suggest that clinicians can consider these specific kinematic changes when recommending over-the-counter orthoses as a treatment option, thus providing more tailored options for patients.

What Are The Most Common Good Feet Store Complaints?

The most common complaints about the Good Feet Store are misleading sales tactics and pressure, high cost and undisclosed charges, ineffective or worsening foot pain, and failure to disclose terms and conditions, according to the Better Business Bureau.

  1. Misleading sales tactics and pressure: Good Feet Store customers have reported feeling pressured into making a purchase and being misled about the products and their costs. Some customers were convinced to try different pads or insoles without being fully informed about the prices or the specific benefits they would provide.
  2. High cost and undisclosed charges: Many customers have expressed dissatisfaction with the high prices of the products sold at the Good Feet Store. Some customers were not aware of additional charges, such as guarantee fees or the cost of compression socks, until after the transaction was complete.
  3. Ineffective or worsening foot pain: Numerous customers have complained that the arch supports or insoles purchased from the Good Feet Store did not alleviate their foot pain or, in some cases, made their condition worse. They reported experiencing increased discomfort and being unable to wear the products for extended periods.
  4. Failure to disclose terms and conditions: Some customers expressed frustration over the lack of transparency regarding the store’s policies, such as the “all sales final” policy, which was only mentioned in the paperwork after the transaction was completed. This lack of disclosure left customers feeling trapped and unable to return or receive reimbursement for their purchases.

This graphic shows the most common Good Feet Store complaints

most common good feet store bad reviews

Due to numerous complaints against the Good Feet Store, the company faced legal action and investigations.

Class-action lawsuits have been filed, alleging deceptive marketing and the sale of products that do not deliver the promised benefits. Regulatory authorities and consumer protection agencies were actively investigating the company in 2017 and 2021.

What Are The Allegations Against Good Feet Store?

The Good Feet Store was under investigation for several reasons, including allegations of misleading advertising, deceptive sales tactics, high prices, misleading health claims, failure to disclose that results may vary, questionable assessments, selling off-the-shelf inserts, and having a questionable refund policy.

  • Misleading advertising: Good Feet Store is under investigation for promoting their orthotics as a solution for various health problems without disclosing that some customers may not experience any benefits. Many customers have reported that their pain and discomfort worsened after using Good Feet arch supports.
  • Deceptive sales tactics: Good Feet Store salespeople, referred to as “Arch Support Specialists,” are alleged to have little to no training in podiatry or related subjects, despite the implication of expertise. Customers may be misled into believing that the sales representatives are highly trained professionals.
  • High prices: Good Feet Store is accused of charging high prices for its orthotic systems, which can cost nearly $1,000. Customers are often unable to return the product and are limited to exchanging it for another potentially ineffective or dangerous Good Feet product.
  • Misleading health claims: Good Feet Store is facing scrutiny for its claims that its shoe inserts can treat various foot-related problems. While they use anatomical graphics to suggest health benefits, their sales representatives primarily focus on closing sales rather than providing medical expertise.
  • Lack of refund or resolution: Customers who were unsatisfied with their purchase and experienced negative effects have encountered difficulties in obtaining refunds or reaching a satisfactory resolution. Some customers have stated that their requests for refunds or assistance went unanswered by the Good Feet Store.

What Is The Return Policy At The Good Feet Store?

The Good Feet Store refund policy is non-existent, as they do not offer any refunds for purchases made. All sales are final, and they do not accept returns. This lack of a return policy has led to legal issues, including investigations and lawsuits in 2017.

The absence of a customer-friendly return policy raises concerns and can impact trust and satisfaction with the company. Having a clear and reliable return policy is important to customers as it provides peace of mind and encourages trying new products. Without a return policy, customers may feel hesitant to make purchases and may be left unsatisfied if the product does not meet their needs.

What Are The Brands At The Good Feet Store?

The brands available at the Good Feet Store include PW Minor Shoes, MBT shoes, Spira shoes, Xsensible shoes, Propét shoes, New Balance shoes, Revere, Korks, Cole-Haan, Birkenstocks, Brooks shoes, and Cogent shoes.

What Else Can You Buy At Good Feet Store?

In addition to arch supports, at the Good Feet Store, you can buy athletic shoes, tennis shoes, compression socks, foot massagers, foot creams, sandals, and The Foot Gym by OS1st.

Does Good Feet Store Accept Insurance?

Good Feet Store does not accept insurance for its arch supports because they are not classified as medical devices. These orthotics are not prescribed by qualified medical practitioners to address purposes like protection, support, pain relief, and body alignment.

Furthermore, for insurance coverage to apply, the insurance contract must explicitly include orthotics and the orthotics must be made from materials specified in the insurance plan. Good Feet Store arch supports are also not eligible for reimbursement through flexible spending accounts (FSAs), health savings accounts (HSAs), or health reimbursement accounts (HRAs).

What Job Positions Are Available at Good Feet Store?

At the Good Feet Store, various job positions are available, including Assistant Store Manager, Assistant Manager, Consultative Retail Sales Associate, Consultative Sales Trainer, Creative Marketing Manager, Data Entry Clerk, Sales Manager, Store Manager, Office Assistant, Office Administrator, Retail Sales Manager, and Retail Sales Consultant.

What Is The Expected Salary At The Good Feet Store?

The expected salary at the Good Feet Store varies depending on the job position. The average salary ranges from approximately $38,530 per year for a Retail Sales Associate to $90,000 per year for a Salesforce Developer.

The average hourly pay ranges from approximately $15.11 per hour for a Retail Sales Associate to $23.00 per hour for a Client Advocate. For the position of Good Feet Store Manager, the salary is reported to be $65,310 per year.

These figures are based on data collected from employees, users, and job advertisements on Indeed from 2020 until now. Please note that these figures are approximate and may vary based on factors such as experience, location, and specific job responsibilities.

What Are The Good Feet Store Alternatives?


When looking for alternatives to the Good Feet Store, there are several options available in the market. These include:

  1. Powerstep
  2. Dr. Scholl’s
  3. Currex Runpro
  4. Superfeet Green
  5. Easyfeet Mount Strength
  6. Happy Feet
  7. Spenco
  8. Birko-Flex Arch Support
  9. New Balance Orthotic Inserts

These brands offer a range of orthotic inserts and arch supports designed to provide support, comfort, and relief for various foot conditions at affordable prices. When seeking the best Good Feet Store alternative, Powerstep orthotics emerge as a highly recommended option.